NordVPN is a Panama based organization, owned by Tefinkom co S.A. and is known for an organization that does not enforce obligatory data retention laws. It has been running in the IT industry since 2008. NordVPN is an experienced service provider that has achieved international recognition over the past years.
One of the main objectives of this VPN service is to provide its subscribers with excellent quality customer support and has made it possible for people of all ages to use the VPN service without any difficulties. In this review, we will cover all the significant features and services which are associated with this VPN service.
Pricing Plans
NordVPN focuses on price packages which are reasonable and straightforward. They provide these packages to utilize the need of the user appropriately. They have numerous features, and all of them are offered in these four packages.
They offer four different packages:
- 1 month plan $11.95/month (save 0%)
- 1-year plan $6.99/month (save 41%)
- 2-year plan $3.99/month (save 66%)
- 3-year plan $2.99/month (save 75%)
They offer timely discounts which are launched over the year so keep an eye on the main website to avail such offers.
FAQ’s – NordVPN
Where are the servers of NordVPN located?
At the moment, NordVPN has its servers in Poland, USA, UK, Germany, Singapore, Sweden, Hong Kong, Austria, France, Canada, Brazil, Romania, Italy and South Africa.
How does NordVPN maintain my privacy?
When the user connects to NordVPN, the tunnel is created. This is one way of creating a connection between the user and the servers. The entire data in the tunnel is encrypted; ensuring the data of the user stays invisible. Furthermore, the data is encrypted to 2048 bits. This extra level of security offered by NordVPN only and the level of performance is not affected in any way. Even older or low powered devices such as notebooks or phones have an adequate level of performance.
How an IP address relates to online security & privacy?
We all know that every computer has an assigned IP address and is used to retrieve information. Due to this reason, every online activity has an IP signature. Similar to your ISP, every website tracks the visitor to collect user-oriented data and is done without the consent of the user.
Hence, with the help of the IP address tracking, the respective website can gather a vast variety of information such as actual location, ISP and other needed data. For example, a user can be further categorized as located in Brussels, Belgium and is using Telenet.
What bandwidth and ping can I expect from NordVPN service and do they offer open incoming ports?
It depends on numerous criteria. If you connect to the closest server, you may expect a ping lower than 60 ms and a VPN connection almost identical to your Internet connection in terms of speed; all ports are open on our servers except SMTP and Netbios.
30-Day Money Back Guarantee
NordVPN subscribers will receive a 30-day money back guarantee offer which can be availed in case you are not satisfied with the VPN only for desktop users. You can also get a 7-day trial for its iOS and Android version. However, mobile users can’t request their money back as they’ll get the free trial.
However, subscribers will not be offered a refund if they pay via Bitcoin or if the VPN is not functioning correctly due to any cause other than that of NordVPN.
Multi-Login
NordVPN permits you to use the same ID on two devices. This can be concluded to say; you receive two accounts for the price of one. Now you can use your account along with someone else.
Servers
NordVPN has a vast network with around 5247 servers spread across 60 different countries. The major countries are; France, Germany, Hong Kong, United States, United Kingdom, Austria, Italy, Netherlands, Russia, Singapore, Spain, Sweden, Switzerland, Poland and Romania.
All subscribers receive a Dynamic IP, however on request they can get a Static IP for an extra cost. The application for Static IP can be made by filling a form which can be found on the “Contact us” page on the official website.
Customer Support
While testing and using NordVPN, I have come across three customer support services. These services can easily be accessed by users to solve their queries and continue enjoying the VPN service. The five customer support services are
- FAQs
- Email Ticket Support System
- 24/7 Live Chat Support
FAQs
The site offers a very reliable and helpful FAQ page. Here, a user can find all the information related to the VPN service which they need to know to operate the software on all sorts of systems and managing devices. So I recommend you to spend some time to get your problem resolved.
Email Ticket Support System
The email ticket support system is a straightforward and responsive way to solve the problems which arise. To use this system you simply have to fill out a form with your necessary details and the issue, Financial Questions, Suggestions, Partnership offer and Career inquiry.
24/7 Live Chat Support
NordVPN offers and active 24/7 live chat support system. Users can use this opportunity to chat with the customer support staff for the queries which arise while using this software. The support system is very active and replies within minutes.
Payment Methods
They accept the following four Payment Methods:
- PayPal
- Bitcoin
- Pay sera/Web Money
- Credit card (via PayPal)
- iDeal
- Ripple
- GiroPay
- US residents can pay with Cash
- Alipay
- Sofort Banking
- Ethereum
Protocols and Encryption
NordVPN currently offers four different protocols, and all four come with high encryption:
- PPTP comes with MPPE-128 encryption
- L2TP/IPsec protocol comes with AES-256 encryption
- OpenVPN protocol comes with 2048 bit SSL encryption
- Nord VPN Double VPN is encrypted in double AES-256-CBC through the multi-node farm.
Compatibility
NordVPN is a very compatible and user-friendly VPN provider. They have made their software and app which is supported for all significant operating devices and systems. A variety of protocols are also present for each platform.
This VPN service provides PPTP, L2TP and OpenVPN on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and Mac OS X. Nord VPN offers PPTP and OpenVPN for Linux users while PPTP and L2TP are available for iOS operators.
NordVPN offers PPTP and L2TP for Android users as well as Chrome OS users can avail benefit from the PPTP protocol. However, it does not provide any support for routers.
Privacy Policy
NordVPN is known for not keeping personal data of its subscribers unless for service delivery for the following:
- Username
- Payment Information
- User e-mail
Wrap Up
By going through the software and testing it, we can conclude that this VPN can be considered an effective and safe VPN service provider. NordVPN is an excellent choice for those who are new to VPN and don t wish to face any difficulties while using this service. Even though NordVPN does not offer as many servers compared to other leading VPN services providers in this industry, but it still stands out amongst the top VPN services due to its user friendly interface and good support service.
